Special Notice Regarding Coronovirus and Wildfire/Smoke Concerns

During the time of uncertainty created by the Coronovirus / COVID-19 Pandemic, as well as wildfires burning throughout California, we have some clarifications for our guests. We are not offering refunds or cancellations outside our normal policy, including we do not offer trip postponements. Trip Insurance is still available for upcoming trips and covers cancellation of trips for a wide variety of reasons, including some policies offer "CFAR" Cancellation For Any Reason. As noted below, should we have a future closure for COVID-19 or any other reason, we will only refund guests who protected their trip with trip insurance.

Cancellation Policy

Because our properties are unique and in limited quantity, we have a strict cancellation policy. For all bookings, any change or cancellation after booking results in a $250 fee, or one night's rent if less. Cancellations or changes may be made for a refund of rent paid, less the fee, up to 61 days prior to arrival. At 60 days prior to arrival the stay is non-refundable/non-changable. The cancellation policy as exactly worded in our contracts is as follows, "$250 fee for cancellation or date change (or full value of one night rent, if less). Full payment is required 60 days prior to arrival. We will make refunds, less the fee, for cancellations made more than 60 days before arrival date. No refunds due to late cancellation, shortened stay, or ruined expectations including bad weather, limited views, smoke from wildfires, work or family emergencies. If you wish to cancel/change only “part” of your reservation, we may only offer cancellation in full at our option."

Weather & Closures (Related to Potential Refunds)

As long as our home is accessible and open for business, we do not offer refunds for weather or closures, including road closures. Smoke/air quality is treated as weather. While snow may occur at our elevation and/or the route to the home, and chains or traction devices may be required, our home is generally accessible every day of the year. Read more about winter traveling at our Blog post here . Occasionally a detour may be required to access the home, which would not be basis for a refund. In addition, our home is generally open and accessible during Yosemite National Park closures, as the home sits on private land, so access is ensured. If the home is closed for reasons outside our control, such as a closure mandated by a government order (example: evacuation closure due to wildfire) we will refund visits based on a review of the circumstances, but only if trip insurance has been purchased to protect the trip, and only if the trip insurance denies coverage. For example, if we are offering guests refunds because the home is closed for COVID 19, which is no longer covered by insurance, only guests who purchased insurance to protect their trip in general will be eligible for refunds. Trip insurance is not mandatory, but if you forgo trip insurance, it limits the refund we are willing to offer. Trip insurance would cover wildfire in certain situations, including if you have doctor's note indicating any person in your party is unable to travel, or if access to the home was closed, making the home inaccessible.

Trip Insurance

For the unexpected situations where cancellations would result in the loss of your rent fees paid to us, Trip Insurance is your friend! We care about you, your trip, and any unanticipated concerns, including your health concerns. No one wants to cancel their vacation, but sometimes health or family circumstances change our plans. Because we have a strict cancellation policy, we strongly urge you to purchase trip insurance. This affordable option protects you in specific circumstances, as outlined in the policy. Commonly covered situations include illness or injury of someone planning to travel in your group OR a family member, funeral (death) of a family member, natural disaster or other severe events in the area of your destination, or other various changes in your job or life circumstances. Trip insurance even at the basic level includes additional benefits such as baggage delay, missed connections, emergency transportation and valuable assistance services.

Together with some of our trusted rental partners, we recommend policies by Generali Global Assistance (formerly known as CSA Travel Protection). You can purchase a policy to cover just your lodging at Yosemite Stay, or all the components of your trip including airfare, rental car. Coverage offered is affordable and, in our experience, this vendor reliably pays out claims. The prices on these policies are lower than ever and are easy to obtain.