Cancellation Policy

Because our properties are unique and in limited quantity, we have a strict cancellation policy. We offer a 24-hour grace period for every booking. After 24 hours, any cancellation or change in dates results in a $250 cancellation fee (or full value of one night rent, if less). At 60 days prior to arrival, your stay becomes non-refundable. To receive a refund, less the cancellation fee, you must cancel by notifying us by phone or e-mail, before this point.

Our contract provides specific cancellation wording that covers our policy, and reads as follows, "$250 fee for cancellation or date change (or full value of one night rent, if less). Full payment is required 60 days prior to arrival. We will make refunds, less the fee, for cancellations made more than 60 days before arrival date. No refunds due to late cancellation, shortened stay, or ruined expectations including bad weather, limited views, smoke from CA wildfires, work or family emergencies. If you wish to cancel/change only “part” of your reservation, we may require cancellation in full, on a case-by-case basis, at our option."

Please note this is our current policy as of July 1, 2019. If you booked prior to that date, the cancellation fee is $100.

Trip Insurance

For the unexpected situations where cancellations would result in the loss of your rent fees paid to us, Trip Insurance is your friend! No one wants to cancel their vacation, but sometimes health or family circumstances change our plans. Because we have a strict cancellation policy, we highly recommend trip insurance. This affordable option protects you in specific circumstances, as outlined in the policy. Commonly covered situations include illness or injury of someone planning to travel in your group OR a family member, funeral (death) of a family member, natural disaster or other severe events in the area of your destination, or other various changes in your job or life circumstances. Trip insurance even at the basic level includes additional benefits such as baggage delay, missed connections, emergency transportation and valuable assistance services.

Together with some of our trusted rental partners, we recommend policies by Generali Global Assistance (formerly known as CSA Travel Protection). You can purchase a policy to cover just your lodging at Yosemite Stay, or all the components of your trip including airfare, rental car. Coverage offered is affordable and, in our experience, this vendor reliably pays out claims.